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PlantPal support

Something not working, or an idea? email samilabud@gmail.com.

Common questions

My plants are not on my other phone

Sign in with the same Apple or Google account on both. Changes sync when you are online; the badge at the top of the list shows the status, and pulling the list down syncs now.

I don't get reminders

Turn them on in Settings > Reminders and allow notifications for PlantPal in your phone's settings. Reminders arrive in the morning a plant is due.

Identify with AI got my plant wrong

Suggestions can be wrong, so the app never saves them without you: edit the name and interval before saving. Tap "Report this suggestion" under a bad answer so we can review it. A closer photo of the leaves usually helps.

How do I change the language?

Settings > Language: System default, English or Español. Before signing in, use the English | Español switch at the top of the sign-in screen.

How do I cancel Premium?

In your App Store or Google Play subscriptions (PlantPal's Settings has a Manage subscription link). Premium stays active until the end of the paid period.

How do I delete my account?

Settings > Delete account, or see delete your account.

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